These rules apply to all users participating in P2P trades on Norbit. Failure to comply may result in trade cancellation, account restriction, or permanent suspension.
1. Payment & Transfer Rules
- 1.1 Buyers must complete fiat payment only using the payment method specified in the order.
- 1.2 Payments must be made ONLY from the account owned by the buyer that has been submitted at the KYC verification process. Third-party payments are strictly prohibited.
- 1.3 Buyers must complete payment within the order time limit.
- 1.4 Sellers must verify actual receipt of funds before releasing crypto assets.
- 1.5 Marking an order as "Paid" without completing payment is strictly prohibited.
2. Order & Timing Rules
- 2.1 Once an order is created, both parties are obligated to follow through unless cancellation is permitted by the platform.
- 2.2 Buyers must not delay payment after creating an order.
- 2.3 Sellers must not delay crypto release after confirming payment receipt.
- 2.4 Repeated order timeouts, cancellations, or delays may result in trading restrictions.
3. Communication Rules
- 3.1 All trade-related communication must remain within Norbit's chat system.
- 3.2 Users must not request to move the trade or settlement outside the Norbit platform.
- 3.3 Abusive, threatening, misleading, or inappropriate communication is strictly prohibited.
- 3.4 Sharing personal contact details for off-platform negotiation is discouraged and may result in penalties.
4. Proof of Payment Rules
- 4.1 Buyers must provide accurate and genuine proof of payment when requested.
- 4.2 Edited, forged, or misleading payment screenshots are strictly prohibited.
- 4.3 Sellers may request additional verification if payment details are unclear.
- 4.4 Failure to provide valid proof during a dispute may result in loss of escrowed assets.
5. Dispute & Appeal Rules
- 5.1 Either party may raise a dispute if the counterparty fails to comply with the rules.
- 5.2 Users must submit requested evidence within the specified time frame.
- 5.3 Norbit acts as a neutral dispute facilitator and will decide based on available evidence.
- 5.4 Abuse of the dispute system may result in account restrictions.
6. Prohibited Trading Behavior
Users must NOT:
- Engage in fraud, scams, or deceptive behavior
- Perform chargebacks or payment reversals after crypto release
- Use stolen, frozen, or compromised bank accounts
- Conduct money laundering or sanctions-related activity
- Manipulate prices or engage in wash trading
- Bypass escrow or encourage off-platform settlement
7. Account & Compliance Rules
- 7.1 Users must maintain accurate and up-to-date account information.
- 7.2 Norbit may impose trade limits, enhanced verification, or suspensions for risk control purposes.
- 7.3 Multiple accounts used to abuse P2P trading are strictly prohibited.
8. Fiat & Banking Risk Acknowledgement
- 8.1 Norbit does not guarantee fiat settlement success.
- 8.2 Users bear all risks related to bank delays, freezes, reversals, or compliance actions.
- 8.3 Norbit is not responsible for losses caused by incorrect payment details or bank-side actions.
9. Platform Fees & Adjustments
- 9.1 Applicable fees, if any, will be disclosed before order confirmation.
- 9.2 Norbit reserves the right to adjust P2P rules, limits, or features to ensure market integrity.
10. Enforcement & Penalties
Violation of P2P Trading Rules may result in:
- Order cancellation
- Temporary trading suspension
- Permanent account ban
- Forfeiture of dispute claims